- Can I actually reach the attorney, or just an assistant?
- James Snell answers his own phone despite a heavy caseload. Multiple reviewers note they called and got him directly to discuss urgent questions, which is uncommon for a busy practice.
- How fast can a case be handled?
- One reviewer had a durable power of attorney drawn up and ready to sign in less than a day. Criminal cases move quickly too; one client had everything resolved before walking into the courtroom.
- What if I live out of town?
- The firm manages court hearings and keeps out-of-state clients informed throughout the process. Multiple reviewers living outside South Carolina reported smooth communication and professional handling of their cases.